Privacy Policy
Effective Date: September 3, 2026
Heritage Clinic of Chiropractic ("Heritage Clinic," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit our website at heritageclinicofchiro.com (the "Site"), request an appointment, contact us, or sign up to receive text messages from us.
By using the Site or providing us with your information, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use the Site.
1. Information We Collect
We may collect the following types of information:
- Information you provide directly: name, phone number, email address, mailing address, and any details you submit through appointment request forms, contact forms, or by phone or email.
- Text messaging information: your mobile phone number and any preferences you provide when you opt in to receive SMS text messages from us (for example, appointment reminders or clinic updates).
- Automatically collected information: IP address, browser type, device type, pages visited, and general usage data, collected through cookies and similar technologies when you browse the Site.
This Site is used to request appointments and communicate with our office. It does not collect payment information, and we do not process online payments through the Site.
2. How We Use Your Information
We use the information we collect to:
- Respond to appointment requests and inquiries
- Schedule, confirm, and remind you of appointments, including by text message if you have opted in
- Communicate with you about our services
- Improve and maintain the Site
- Comply with legal obligations
3. Text Messaging (SMS) Communications
If you provide your mobile number and opt in to receive text messages from Heritage Clinic of Chiropractic, we may send you messages related to appointment reminders, scheduling, and clinic updates.
Message frequency varies. Message and data rates may apply. You may opt out of text messages at any time by replying STOP to any message you receive from us, or by contacting us using the information in the "Contact Us" section below. For help, reply HELP or contact our office directly.
4. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Site, manage appointments, or deliver text and email communications on our behalf, and who are contractually obligated to protect your information
- Legal and safety purposes, if required by law, subpoena, or other legal process, or to protect the rights, property, or safety of Heritage Clinic, our patients, or others
- Business transfers, in the event of a merger, acquisition, or sale of assets, subject to standard confidentiality protections
We do not share text messaging opt-in data or mobile phone numbers with third parties for marketing or promotional purposes, as described in Section 3.
5. Cookies and Tracking Technologies
The Site may use cookies and similar technologies to improve your browsing experience and understand how visitors use the Site. You can control cookies through your browser settings. Disabling cookies may affect certain features of the Site.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Health Information
This Privacy Policy covers information collected through our website, appointment request forms, and text messaging program. It does not cover protected health information (PHI) collected during the course of chiropractic treatment, which is governed by our HIPAA Notice of Privacy Practices, available at our office upon request.
8. Your Choices
You may:
- Opt out of text messages at any time by replying STOP
- Request to unsubscribe from email communications using the unsubscribe link in any email we send
- Contact us to ask what information we have about you, or to request that it be corrected or deleted, subject to any records we are required to retain by law
9. Children's Privacy
The Site is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13 through the Site. Information regarding pediatric patients is collected directly through our office intake process, with parental or guardian consent, as part of patient care.
10. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Heritage Clinic of Chiropractic
29 Grandview Ave, Delaware, OH 43015
Email: [email protected]
Phone: 740-971-2835
